Information Technology Outsourcing Policy Management: A Case Study of Malaysia

Information technology outsourcing practice is enshrined in numerous problems one of such problems is policy management. Due to economic benefits derived by government and organisations from ITO it is inevitable for any government or organisation to protect interest of the nation or organisation’s vision and mission respectively. Policy management guides business transactions between two or more interested parties and also the stakeholders, therefore it is imperative for the parties to operative successfully only in an environment where operational policies are realistic at the same time appealing. This research looks into the effect of Malaysian government policies on ITO practices and its impact of Malaysian ITO community, in term of level of awareness among the big and small-and-medium- scale-enterprise, this research also investigates the contribution of policy in building an effective ITO success model by using India ITO policy as benchmark. This research finds out that government policy alone cannot be effective if tangible incentives and amenities were not in-place. It also finds out that any negative ITO policies are detrimental to failures recorded in the implementation of ITO models. Interviews were conducted among some ITO suppliers in Malaysia and MDeC. Comparison between Malaysia and India is based on materials available on both countries (research materials, write-up and books).

NEW TECHNOLOGIES FOR TEACHING AND LEARNING: CHALLENGES FOR HIGHER EDUCATION

The application of ICTs (Information and Communication Technologies is already changing the organization and delivery of higher education. The pedagogical and socio-economic forces that driven the higher education to adopt and incorporate ICTs in teaching and learning include greater information access; greater communication; synchronous and asynchronous learning; increased cooperation and collaboration, cost-effectiveness and pedagogical improvement. However, ICTs have not permeated to a great extent in many higher education in most developing countries due to many socio-economic and technological circumstances.This paper discusses new learning and training technologies considering their pedagogical, cost and technical implications. It also discusses challenges for integrating these technologies in higher educations.

What is INFORMATION TECHNOLOGY ?

Information technology (IT) is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications.The term in its modern sense first appeared in a 1958 article published in the Harvard Business Review, in which authors Leavitt and Whisler commented that "the new technology does not yet have a single established name. We shall call it information technology (IT). "Some of the modern and emerging fields of Information technology are next generation web technologies, bioinformatics, cloud computing, global information systems, large scale knowledgebases, etc.

Source : Wikipedia





                                                                                                                                                                             

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